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金融業
金融業 金融業

Create one-stop service and cross-channel financial services

This service integrates online banking and mobile banking into a single service system for Changhua Bank, while meeting the needs of customers to obtain financial services through multiple channels such as browsers, tablet APPs, smartphone APPs and smart watch APPs.

"Changhua Bank" is customer-oriented and providing them with a full range of real-time financial services

Case introduction

Changhua Bank is a large financial bank with a long history and a domestic bank with strong capital and solid foundation. In response to the growing trend of mobile services and the strong demand from personal financial customers to provide financial service APPs on mobile devices. Therefore, Pershing Technology Services proposed an Internet banking and mobile banking system planning proposal with a multi-channel service architecture, which was adopted by Changhua Bank after rigorous evaluation. In the end, Pershing Technology Services also completed the system construction as scheduled according to the project plan. After going live, the service has gained satisfaction from existing users and attracted more customers to join in, successfully assisting Changhua Bank in expanding the scale of personal financial services.

Pershing’s products/services/solutions

Technical Description

Values/benefit

Pershing Technology Services Company uses a one-step and phased system development method to design exclusive personal financial service software for Changhua Bank for computers, mobile phones, tablets, and smart watches, bringing operational benefits:

1. Prioritize the expansion of online banking service APP for mobile devices with a "mobile first" mentality to fill the service gap of mobile device application software.

2. Integrate online banking and mobile banking into a single system service platform to make system maintenance, management and service expansion more efficient.

3. Improve digital financial service capabilities under the popularization of mobile networks, attract existing customers and new customers to join, and the number of users continues to grow.

4. Complete architectural design and technology transfer, allowing the information department to quickly take over maintenance and operation and have the ability for independent expansion and development.

Justin Wei
Tel:02-2658-1910 ext 7102
E-mail: justin@pershing.com.tw

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